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IMPORTANT: macOS Sonoma Compatibility

We are actively testing current BFD3 and BFD Player software and expansion packs for compatibility with macOS 14 Sonoma. We encourage all our dedicated product owners to refrain from updating to macOS 14 Sonoma until full compatibility with the new operating system can be confirmed. For more details, please visit our support article here.


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We offer live technical support chat right here on our knowledge base. Click the chat bubble in the bottom-left corner of this page to get started.

Chat Hours

Monday through Friday:

  • 5:00am EST - 2:00pm EST
  • 2:30pm EST - 6:00pm EST

Holiday Chat Hours

Friday, December 1st

  • 5:00am EST - 12:00pm EST
For other support resources, please be sure to browse our support articles below, or submit a support ticket.

Knowledge base

BFD Support

BFD | Tutorials 7
See all 7 articles
BFD | Compatibility 4
BFD | Issues and Solutions 9
See all 9 articles
BFD | Sample and Groove Packs 47
See all 47 articles
BFD | Frequently Asked Questions 5

Software Orders

Returns and Transfers 1

BFD Player

BFD Player | Tutorials 1
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