BFD3 & BFD Player Activation Errors | How to Sync Date and Time on Mac and Windows Computers

BFD3 & BFD Player (Expansion Packs) require activation to permit the use of the licensed software. Some users may experience problems with activation and error messages displayed on screen. The contents of this article will guide you on how to solve common causes of these issues. 

TABLE OF CONTENTS

• Common Error Messages
• How to Sync Date and Time
  • Guide for Windows
  • Guide for macOS

Common Error Messages

• OOPS SOMETHING WENT WRONG
  • Error Retrieving User Details
  • This Request Could Not Be Authorized

How to Sync Date and Time

If you experience similar error messages as shown above, please follow the steps below for your corresponding system:

Guide for Windows

1. Open the Start Menu and type "Date & time settings" in the search bar.
2. Select "Date & time settings" from the results.
3. Ensure "Set time automatically" is enabled.
4. Also, enable "Set time zone automatically."
5. If necessary, click "Sync now" under Additional settings to force a time update.
    
   
   

Guide for macOS

1. Click the Apple menu icon and go to System Settings.
2. Scroll to General > Date & Time.
3. Check "Set date and time automatically."
4. Ensure the correct time zone is selected.
5. Your Mac should now sync the date and time online.

   
   

   

Ensuring that the time/date settings on your machine are synced to the internet prevents any timeouts between our servers and your computer. 

If you encounter any problems, please reach out to our customer support team for further assistance.